General Manager

Moxy HR Inc. is a consulting firm that specializes in providing outsourced recruitment solutions to a diverse range of industries. We partner with employers across BC to source talent and support their talent attraction needs.

We’re working with R.J Haney Heritage Village & Museum in Salmon Arm to source a dynamic and adaptable General Manager to oversee day-to-day operations while advancing the organization’s long-term vision, financial health, and public profile.

THE OPPORTUNITY

R.J Haney Heritage Village & Museum operates as a leading heritage and cultural destination in the BC Interior. The site encompasses a heritage village, museum spaces, a licensed restaurant, venue rental, the Children’s Museum & Discovery Centre, and nature trails.

The General Manager leads a team of staff and supports a team of volunteers to ensure an integrated visitor experience and strong organizational performance. This role is ideal for an entrepreneurial-minded leader who thrives in a community-based organization and deals comfortably with competing priorities and diverse responsibilities.

SPECIFIC ACCOUNTABILITIES

Organizational Leadership and Strategy
• Implements the Board-approved Strategic Plan, contributes to its ongoing development, and directs its implementation through the annual Tactical Plan.
• Provides professional advice and reporting to the Board on operations, risks, opportunities, and organizational performance.
• Ensures compliance with Board policies and supports effective governance through timely reporting, risk identification, and implementation of Board decisions.
• Ensures the organization’s vision, mission, and values are reflected in all activities and decision-making.

Operations and Site Management

• Provides leadership and accountability for the daily operations of the heritage village, museum facilities, grounds, and public programs.
• Leads seasonal operations, special events, and public programming that support visitor experience, tourism, and earned revenue.
• Ensures operational readiness and effective delivery of programming, specifically during the peak season and major events.
• Ensures buildings, artifacts, collections, and archives are properly maintained in accordance with professional and regulatory standards through delegated oversight.

Human Resources and Volunteer Management
• Recruits, supervises, and evaluates staff, including seasonal and part-time employees, and delegates appropriate oversight to supervisors.
• Supports volunteer development and engagement through effective leadership and collaboration with the volunteer coordinator.
• Ensures compliance with employment standards, workplace safety, and organizational policies.

Financial Management and Fund Development
• Prepares and manages the annual operating budgets, as approved by the Board.
• Monitors revenues and expenditures; ensures accurate financial reporting and appropriate internal controls.
• Oversees admissions, rentals, gift shop, donations, and other earned and contributed revenue streams.
• Provides leadership oversight of the Sprig of Heather Restaurant, a licensed and significant revenue operation, ensuring effective integration with events, visitor experience, and overall financial sustainability.
• Identifies and pursues grants, sponsorships, and funding opportunities.
• Supports fundraising initiatives, donor relations, and stewardship activities.

Community Engagement and Public Relations
• Acts as a key ambassador and public representative for the organization.
• Strengthens the organization’s visibility and relevance within Salmon Arm, the Shuswap Region, and the broader tourism community.
• Oversees marketing, communications, and visitor experience initiatives that support attendance, engagement, and public value.
• Supports educational programming and outreach to schools and community groups.
• Builds and maintains productive relationships with the City of Salmon Arm, community organizations, Indigenous partners, tourism bodies, and other stakeholders.

Qualifications
Education and Experience

• 5+ years’ senior leadership experience in a complex, public-facing organization with responsibility for operations, staff, and financial management.
• Post-secondary education in business administration, nonprofit management, tourism management, or a related field; or an equivalent combination of post-secondary education and senior leadership experience.
• Demonstrated experience developing and managing budgets, overseeing revenue, and monitoring organizational performance and sustainability.
• Strong understanding and preferred experience in grant writing, fundraising, and sponsorship development.
• Experience working in environments that integrate operations, tourism, events, hospitality, volunteers, and community partnerships is an asset.

Skills and Abilities
• Excellent communication, relationship-building, and interpersonal skills.
• Strong planning, organizational, budgeting, and reporting abilities.
• Strategic thinker with sound judgment and effective problem-solving skills.
• Ability to adapt to changing operational, seasonal, and organizational needs.
• Commitment to heritage preservation, public education, and community engagement.

Details
This is a full-time position that requires the incumbent to work on-site. Flexibility to work outside of standard hours, including evenings and weekends, is required during the peak season (May – September).

The annual salary for the General Manager is $71,400.

This is a unique opportunity to bring stories to life and build community through shared history. We invite you to help write the next chapter of our museum’s story.

We recognize that skills and leadership come from a wide range of professional and lived experiences and encourage applicants from diverse backgrounds to apply.  While we appreciate all interest, only candidates selected for an interview will be contacted.

Applicants outside of Canada will not be considered.

This posting will remain open until the position has been filled.  The first resume review will be February 17, 2026.